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Forum Discussion
DaVooD
Apr 06, 2020Guide
Can't BLOCK my kid's access
I want to block access to my daughter's chromebook so she'll go to bed and then turn it on later after she's awake. Or at least threaten her that I can do it. I have turned on Access Control. W...
plemans
Apr 06, 2020Guru - Experienced User
Something you could try would be to re-install the firmware. Maybe something was corrupt in it.
Also, try changing it via the browser and not the app.
worst case? Setup the guest wifi and give her access to that. (change the primary wifi's password) Then just turn the guest network on/off as needed.
DaVooD
Apr 06, 2020Guide
How do I "reinstall" a firmware? I currently have my router set to auto update.
Hmmmm... I like your other idea too about putting her over to guest network. But I'd still like to know why the Blocking feature is screwed up.
Thanks for the options! I appreciate you responding :) Stay inside and be safe sir.
- plemansApr 07, 2020Guru - Experienced User
DaVooD wrote:How do I "reinstall" a firmware? I currently have my router set to auto update.------follow the manual update procedure from the manual. It tells you how to update.
Hmmmm... I like your other idea too about putting her over to guest network. But I'd still like to know why the Blocking feature is screwed up.-----if you were using the app, maybe it was just the app. Have you tried it through the browser?
Thanks for the options! I appreciate you responding :) Stay inside and be safe sir.
- DaVooDApr 07, 2020Guide
Hmmmm... does the manual tell you how to "downgrade" the firmware to a previous build? I should be able to find the pdf manual.
I don't know about you, but I find their phone app spotty and most of time doens't work, that's why I really only use my pc. I open a Chrome browser window and login to routerlogin.net
I'm wondering now if I should just go ahead and do a hard factory reset as much as I hate to do it. Just sucks that an expensive router like this has stupid little glitches like this. Sigh... such is technology right? This isn't enough to make me toss it in the bin and change brands, but it's close!
- plemansApr 08, 2020Guru - Experienced User
downgrading follows the same install process as the manual firmware upgrade. but instead of selecting the newer firmware, you download the older firmware and install that.
I'd have to agree that the app process is a bit bogus. we get most of our firmware issues/corruption from the app.
If you do a factory reset, you can do a backup prior and re-install using that. the vast majority of the time, that works fine. Its just when the firmware changes really significantly (like the upgrades to netgear armor)