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Forum Discussion

spyderz343's avatar
spyderz343
Aspirant
Jul 17, 2020

cant change trusted devices

I cant seem to change the trusted devices for multifactor authentication.
In the android app:
I have enabled and disabled to try to remove them
I have logged out and logged back in

 

Website:
I have tried through the website but I dont see a 2 factory authentication under login, in settings

I have seen other people post similar issues.

4 Replies

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Jul 21, 2020

      Hi spyderz343,

       

      Glad you got it figured out!

       

      Christian 

    • mlenox's avatar
      mlenox
      Aspirant
      Aug 14, 2020

      Figured it out but didn't post a solution. I have same problem. Need to change trusted device to my new cell phone/number.