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Forum Discussion
Can't Connect to CenturyLink Fiber with RAX80
Recently purchased RAX80 and could not connect to CenturyLink Fiber. I believe they have their own modem/router installed in garage that connects to ONT outside. I have Netgear R8500 that I am trying to replace, it does connect but has wireless issues so that is why I am replacing. When new it just connected up and I saw the internet. I am not sure I can log into their modem/router to put in bridge mode. Centurylink says we are not PPPoE but we are IPOE. Will it work if I just set my VLAN tag to 201 ? Or do I have to bypass their router as it exists in my garage now.
1 Reply
Hello LBogardus,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
