NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AbitTickedOff
Aug 16, 2020Initiate
Can't connect to Circle RAX80 - Run Away before you waste your time and money
O.K. I bought and RAX80 over a year ago. It did not have parental controls on it for the longest time. Even the Nighthawk app didn't display the Parental Controls button. So I thought, well. let's wa...
- Aug 18, 2020
Something strange happened today. The day after I posted the message above. All of a sudden I couldn't connect to WIFI on my router with any device. After a brief investigation, my router had performed a factory reset. I didn't do it and historically has never done it before. And now, somehow, while reconfiguring it as part of the setup using Nighthawk app on my phone it allowed me to enable Parental Controls/Circle and launched the Circle 1st Gen app for me. It proceeded to allow me to create an account and set it up. My router lost all its settings but magically Circle works or at least appears to be working now. I am happy about this but the timing is very strange indeed.
AbitTickedOff
Aug 18, 2020Initiate
Something strange happened today. The day after I posted the message above. All of a sudden I couldn't connect to WIFI on my router with any device. After a brief investigation, my router had performed a factory reset. I didn't do it and historically has never done it before. And now, somehow, while reconfiguring it as part of the setup using Nighthawk app on my phone it allowed me to enable Parental Controls/Circle and launched the Circle 1st Gen app for me. It proceeded to allow me to create an account and set it up. My router lost all its settings but magically Circle works or at least appears to be working now. I am happy about this but the timing is very strange indeed.