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Forum Discussion
McCown
Aug 01, 2019Aspirant
Can't contact Netgear Support (RAX75)
I tried to open a support ticket, but that has a problem. Despite registering the new product yesterday (7/31/19), it says "Your complimentary 90 days technical support expired on 2019-10-29.", whic...
Christian_R
Aug 09, 2019NETGEAR Employee Retired
Hi LosGatos17960 - Thanks for your post. Please send me a message with your contact info and serial number and I'll have our support team reach out to you.
~Christian
LosGatos17960
Aug 09, 2019Aspirant
Hi Christian_R
Can you please have someone contact me:
Please have them review my comments on this post when I upgraded to the latest firmware:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R9000-Firmware-V1-0-4-34/m-p/1784870#M135839
Please let them know I am very technical when it comes to networking equipment so I am happy to help debug this problem.
Thanks,
Dan