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sleekone's avatar
sleekone
Tutor
May 03, 2020
Solved

Can't get Gigibit speeds from Nighthawk Routers (RAX45, R6400)

I have the RAX45 | Nighthawk (AX4300) but it wasn't on the list to select, so I'll pick the RAX40 https://www.netgear.com/support/product/rax45.aspx https://www.netgear.com/home/products/networking...
  • mando41's avatar
    mando41
    May 09, 2020

    Hey Christian,

     

    thanks for the reply,  I ended up doing a factory reset on the router and that fixed my issue.  I am now getting full speeds.  So far its been working great since yesterday.

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 07, 2020

Hello mando41, 

 

May you check to see if setting the cable modem to modem mode only and having the Nighthawk act as the router produces the same results. 

 

Thanks,

Christian 

sleekone's avatar
sleekone
Tutor
May 13, 2020

Wouldn't I have to sit on Comcast product support so that they then provisioned my new router?  that doesn't sound like a fun exercise

 

I'm going to call netgear and see if they can tell me why I can't get more than 350mb out of this new router I just bought