NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Can't log in to RAX48 router
I woke up this morning and couldn't connect to my wifi. The ssid had changed to the default one and my password wouldn't work. I hooked my computer to it via ethernet cable so I could get in and cha...
orewa wrote:
I hooked my computer to it via ethernet cable so I could get in and change the settings and I wasn't able to log in.
What happened when you tried to login? Any useful prompts or error messages?
What firmware version do you have on the device?
A number is more useful than "the latest". There may be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet. Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.