NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FilipLaurentiu's avatar
FilipLaurentiu
Aspirant
Jul 13, 2019

Can't register device with ReadyCLOUD

Hello guys ! 

I have a problem when I want to register my router to ReadyCLOUD. On http://readycloud.netgear.com/ I can log in with no problem but with the same credentials I can't register my router.

 This is the error that I get 'Registration failed. Please check your user name and password and try again.' 

2 Replies

  • FilipLaurentiu's avatar
    FilipLaurentiu
    Aspirant
    Jul 13, 2019

    When I create MyNETGEAR account, no field for User Name exist, so i suppose my email is also my username.

    • schumaku's avatar
      schumaku
      Guru - Experienced User
      Jul 13, 2019
      FilipLaurentiu wrote:

      When I create MyNETGEAR account, no field for User Name exist, so i suppose my email is also my username.

      Correct.

       

      Be careful with "exotic" characters like ,.'`^# - being in the email adress - and in the password.