NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
celnxu
Apr 18, 2023Follower
Cant register product (RAX120 V2) WiFi router)
Hello! I´ve tried to register my new router (RAX120), but get a "This Serial number has already been registered in our system" Other products i bought went fine to register here. It would be nice ...
plemans
Apr 18, 2023Guru - Experienced User
Might have gotten a returned product.
The forums can't fix it for you.
You'd need to contact support with proof of purchase and the serial number if it was a new device.
https://kb.netgear.com/1160/NETGEAR-Product-Registration-FAQ