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Forum Discussion
Can't see 6 ghz on RAXE500
I try with my S22 Ultra and only connect to WIFI 6 but not 6E. It doesn't appear on the list. Only 2,4 and 5 ghz. Also try with my notebook Lenovo which has Intel AX210 with windows 11 and lastest In...
Are you using smart connect?
Have you tried disabling it?
Have you tried changing what channel the 6ghz is on?
I don't use smart connect because it only works for 2,4 and 5 ghz. I also tried changing the channel with and without PSC, still the same.
You're a little stuck. Reason I say that is there aren't scanners (free ones) that support 6ghz so you can do a scan and see if its truly not working, or the if the devices aren't picking it up for some reason.
Did you try factory resetting the raxe500?
If so and it doesn't help, you can try contacting support.I already contact support, level 2 can't solve this so he send to a level 3, still waiting for their answer.