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Forum Discussion
Can't see 6 ghz on RAXE500
I try with my S22 Ultra and only connect to WIFI 6 but not 6E. It doesn't appear on the list. Only 2,4 and 5 ghz. Also try with my notebook Lenovo which has Intel AX210 with windows 11 and lastest In...
What Intel Driver version are you using?
Has a factory reset and setup from scratch been performed since last FW update?
MAD5 wrote:
I try with my S22 Ultra and only connect to WIFI 6 but not 6E. It doesn't appear on the list. Only 2,4 and 5 ghz. Also try with my notebook Lenovo which has Intel AX210 with windows 11 and lastest Intel drivers. It shows the 2.4 and 5 ghz but not 6 ghz. I also updated the firmware to V1.0.11.94_2.0.44
22.180.0.4
Like this is a new router I update to the last firmware before even touching anything else. Anyway it has been reset 3 times since FW update and no luck.
And is the 6Ghz LED On on top of the router?
Does the 6Ghz section appear on the Advanced Tab page on the routers web page?
Post a screen capture of this?
I have mine running in Bridge mode and had been working on 6Ghz with my Orbi 9 series. Now its back on 5Ghz with my 8 series Orbi system. I'll check this on mine when I get home today....
Yes, the 6ghz led is on, as the same for 2,4 and 5 ghz. Also in the router I can see the configuration and it is "running" and also can see same information in nighthawk app. Support already take logs and send to a level 3 engineer to check where is the problem.
What region is your phone/computer set in?
you have the router in north america but you're using spanish.
so just making sure the region on your devices is NA as well.
Not trying to be racist, just want to make sure because canada/us both have authorized 6ghz but mexico hasn't (yet?)
https://en.wikipedia.org/wiki/List_of_WLAN_channels
