NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Certain apps not working
With several apps and chatgpt, I get a message "not available in my region", or similar message.
Region is set to U.S.
This happens on all devices with wifi, but not when wifi is turned off and I use my phones internet.
I've tried a factory reset, also.
Help!
Region is set to U.S.
This happens on all devices with wifi, but not when wifi is turned off and I use my phones internet.
I've tried a factory reset, also.
Help!
1 Reply
What region are you located?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-messageTry using different DNS on the router. Try Cloudfare or Google DNS.
Try disabling the following and see:
Armor, IPv6, Smart Parental Controls or Circle, Traffic Meter.
