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Forum Discussion
pepicek444
May 11, 2019Aspirant
Chomecast 3 and Wifi settings
I had issue with Chromecast 3 and router Nighthawk AX4. It was not possible to establish connection between them. Netgear support did not help me. They told me, I have to focuse on Chromecast securit...
schumaku
May 11, 2019Guru - Experienced User
pepicek444 wrote:
...using 2,4GHz wifi frequency be sure, that your channel is not 12,13 or 14. Otherwise Chromecast will not see the Wifi net. ...
This indicates your Chromecast 3 device is restricted for usage under FCC regulations, and/or not ready (yet?) to be operated in other parts of the world where the channels 12 and 13 are allowed. Channel 14 is even more restricted (for example in Japan, the channel 14 is allowed for DSSS and CCK, Clause 18 == 802.11b, not useful for a Chromecast 3 at all). Reads to me they followed the older FCC regulations very strictly, or try to avoid legal claims for devices legally sold in the States. This is unlikely a router issue, so not much Netgear support could help here. We own US imported early Google Nexus 5 development phones which have the similar restriction burned in*, while WW variants of the same model are workable. (*and this does not change when the phone has got location data!)
Does the Chormecast 3 not see and connect to 5 GHz? This might indicate another problem with the radio driver on the Chromecast 3, several WiFi chips/drivers required driver updates to operate with Wi-Fi 6 capable access points. For such a capable 802.11ac client, the 2.4 GHz band might be a little bit "thin" anyway.
You should challenge Google's Chromecast support, too!
schumaku
May 11, 2019Guru - Experienced User
Curious, once your Chromecast 3 was successfully connected, does Google Home show the correct country code along with the cast version under the device settings?
And if it does show a country different from FCC and where 12 and 13 are allowed, does it still fail to discover a 2.4 GHz AP operating on these channels?
And if it does show a country different from FCC and where 12 and 13 are allowed, does it still fail to discover a 2.4 GHz AP operating on these channels?