NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Natedog42
Jan 27, 2022Aspirant
Chromecast and Google Nest Audio Devices lose connection after awhile on new RAX50S WiFi 6 Router
Hi Everyone, I just got new gigabit fiber internet service to my home. I purchased the RAX50S Nighthawk Router, and set up was a breeze. (Note this model was not in the drop-down to select the m...
FURRYe38
Jan 28, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is Smart Connect enabled on the router?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Natedog42
Jan 28, 2022Aspirant
My responses in bold below!
FURRYe38 wrote:What Firmware version is currently loaded?
Firmware version, which was just installed when I set it up, is: v1.0.5.106
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?The ISP did not provide a modem. The WAN comes right out of their Fiber box into my Nighthawk. If the "ONT" is the box on the wall, I would have to get Mfr and Model # of it. I have no idea. I'll get it if you think this is pertinent.
Is Smart Connect enabled on the router?
No, because I didn't want my Chromecast or phone to jump back and forth from 2.4 Mhz to 5. My phone and all chromecast devices are all set on the 2.4 frequency wifi, and my phone communicates/casts just fine after a reboot to the chromecast devices.
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Currently using Channel 4, which the app indicates is the best, with only one other WiFi network showing using this channel. I cannot see a way within the Nighthawk App, however, to control any of this....
Any Wifi Neighbors near by? If so, how many?I see only two other WiFi networks from my neighbors, with half or less signal strength. I'm in a detached single-family home with about 100 ft. of distance to nearest neighbors.
THANKS SO MUCH FOR YOUR HELP