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CM1000 modem with WiFi 6 routers
Purchased a TP Links AX6000 and the modem starting having issue. Called cable company and they denied issue. Logged is as said and it did reflect some potential cable issues. However in an attempt...
I personally would avoid anything TP-Link.
I recommend you try this, get on amazon and find a NG model RAX router, try a RAX80. Amazon has good return policies and usually you have 30 days to try something out. Give a RAX a try with your CM1000. Be sure the modem signals are Good. Besure to use CAT6 LAN cabling between the modem and router and router to wired devices. I would first test the RAX out with what ever FW was loaded on it first, or you can load latest FW. Try something out and see how it goes.
Another consideration is that do you need AX at this time? Can you fully take advantage of AX? Would a AC class router suffice as well?
Ok then, sounds like a good project to test out. Hope it works out for you.
Well that did not work. Sent back the TP Links AX6000 and bought the Netgear RAX80 as suggested. Same exact problem is occuring.
It all worked well with the Older Netgear AC rougter all weekend. Sunday recieved the RAX80 router and immediately started having issues with the modem. Like the topic of this thread says... it is like this Modem is unable to handle WiFi 6. Please help if anyone is able.
Possible you just have a faulty modem. Please contact NG support and ask for additional help and information. Ask about an RMA.
This model modem can handle a wifi 6 router connected.
Spoke with NG support last night. Downloaded a firmwear HOT FIX for the router that I believe was for the NG router security issues but she said there was other updates. She did not know if it address this specifically so we are on a wait and see. It hasn't dropped, it has been about 12 hours of only mild evening usage. We will see how it responds today.
Ok, let us know.