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CM1000 modem with WiFi 6 routers
Purchased a TP Links AX6000 and the modem starting having issue. Called cable company and they denied issue. Logged is as said and it did reflect some potential cable issues. However in an attempt...
I personally would avoid anything TP-Link.
I recommend you try this, get on amazon and find a NG model RAX router, try a RAX80. Amazon has good return policies and usually you have 30 days to try something out. Give a RAX a try with your CM1000. Be sure the modem signals are Good. Besure to use CAT6 LAN cabling between the modem and router and router to wired devices. I would first test the RAX out with what ever FW was loaded on it first, or you can load latest FW. Try something out and see how it goes.
Another consideration is that do you need AX at this time? Can you fully take advantage of AX? Would a AC class router suffice as well?
I would find you another modem, either same model or a CM1100. Would need to check to see if a different modem does the same thing. I know my CM1100 works well with Wifi 6 routers. Tested a few. IF the different modem still has problems, it maybe ISP related. Something to check out. I would find one on Amazon which has good refund policies.
So while typing a reply the modem dropped out. I put the old AC router back in service. After work I will log onto the modem and get the error log.
If I have to purchase another modem that ups the cost for WiFi 6 and I will probably wait until I "need" WiFi 6 versus getting ahead of the curve. I would go a different direction than NetGear since I bought this modem (paid more than others) only a year ago and thought I would be getting something that would provide service into the future up to a Gig of service. (only at 250 now).
After working I will log onto the Modem, print the log, and put the RAX80 back in service. I'll call NG again and most likely waist another portion of my life on hold. I don't have a lot of confidence they will have a solution at this point.