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Forum Discussion
Ngregsak
Dec 14, 2020Guide
cm1150v modem with rax20 router keeps dropping internet every night with xfinity service
I have been losing internet connection every night and having to reboot my modem and router every morning. It works fine during the day and evening but during the night it drops the connection and I ...
plemans
Dec 15, 2020Guru - Experienced User
Ngregsak wrote:But now the wifi is not working and the hardwired connection IS working
i was hardwired into the modem and was not able to access internet this morning. so assuming it is the modem that is causing the issue?
This doesn't make much sense. In one sentence you're saying the wifi isn't working (which it won't since the CM1150V isn't a router and doesn't have wifi), but in the next you're saying the internet wasn't available.
Which is it? Does the internet work or not?
If it doesn't it either means its the ISP, the line coming into the home, or the modem. do you have a screen snip of the cable connections page and the logs?
Ngregsak
Dec 15, 2020Guide
hardwired connection is the only internet working currently. my wireless internet is not working. Snips below of requested info