NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ngregsak
Dec 14, 2020Guide
cm1150v modem with rax20 router keeps dropping internet every night with xfinity service
I have been losing internet connection every night and having to reboot my modem and router every morning. It works fine during the day and evening but during the night it drops the connection and I ...
Ngregsak
Dec 17, 2020Guide
lost internet again this morning and had to power off and power on
plemans
Dec 17, 2020Guru - Experienced User
try downgrading the firmware to version 1.0.1.58. do a factory reset and clean install and disable auto-updates.
- NgregsakDec 18, 2020Guide
internet did not drop over night. appears to be working fine.
- plemansDec 18, 2020Guru - Experienced User
glad to hear it!
- NgregsakDec 20, 2020Guide
the issue is still continuing. it happened this morning and yesterday morning.
- plemansDec 20, 2020Guru - Experienced User
did you downgrade the firmware?
- NgregsakDec 20, 2020Guide
yes, did a factory reset of the router and am on firmware V1.0.1.58_2.0.31 and have disabled autoupdates. also did a factory reset on the modem as well.
- plemansDec 20, 2020Guru - Experienced User
do you have ipv6 enabled?
- NgregsakDec 20, 2020Guide
YES, it is enabled on my computer. or do i need to enable it on the router/modem also? if so, how do i check that
- NgregsakDec 20, 2020Guide
IPv6 IS DISABLED on the router
- plemansDec 20, 2020Guru - Experienced User
Try enabling it.