NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dalbert101's avatar
dalbert101
Aspirant
Feb 21, 2020

Connecting RAX200 to a Fios modem

Hello there,

 

Just bought the RAX200 and extender to try and expand the wifi around the house. I am on Fios (tv and internet) and cannot figure out how in the world to make the router work with my network. 

 

I'm a total noob and it appears that you can't just plug the router into a LAN port of the existing modem/router and expect it to work. Netgear says t owork with my ISP and my ISP says that it should work that way and if it doesn't, to call Netgear.

 

Are there any sites or help that anyone would care to provide before I send these things back???

 

Thank you for any and all advice.

2 Replies