NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Connecting Starlink to Netgear 4 - Stream AX1800 WiFi 6 Router
I have just got Starlink and can connect wirelessly to it fine. I can put it in bypass mode, plug a 2m ethernet cable into the adaptor and connect this to my Netgear 4 - Stream AX1800 WiFi 6 Router, reset the router, set it up, and connect to wireless fine.
The problem is when I plug a cat6 ethernet cable into the adapter and connect the router to this, that it doesn’t work. It says no internet connection and when i go thru the setup it thinks there is a cable unplugged. This cable runs from my barn, where the Starlink is, to my house. It doesn’t make any sense that there could be an issue with the cable (unless it’s not compatible for some reason I’m unaware of) as i am currently still paying for another internet service provider which is 4g wireless. The cat6 cable can plug into this 4g wireless modem and then connect the other end of the cable to the aforementioned router and it works fine.
Please help! I really hope the cable is compatible as it goes underground between ny house and barn, so can’t really replace it.
Thanks very much!
The problem is when I plug a cat6 ethernet cable into the adapter and connect the router to this, that it doesn’t work. It says no internet connection and when i go thru the setup it thinks there is a cable unplugged. This cable runs from my barn, where the Starlink is, to my house. It doesn’t make any sense that there could be an issue with the cable (unless it’s not compatible for some reason I’m unaware of) as i am currently still paying for another internet service provider which is 4g wireless. The cat6 cable can plug into this 4g wireless modem and then connect the other end of the cable to the aforementioned router and it works fine.
Please help! I really hope the cable is compatible as it goes underground between ny house and barn, so can’t really replace it.
Thanks very much!
- SOLVED! I put a switch in between the Starlink ethernet adapter and the cat cable which runs up to our house and connects to the Netgear router. No idea why this would make any difference but the router recognised the cable straight away.
16 Replies
J27 wrote:
I have just got Starlink and can connect wirelessly to it fine. I can put it in bypass mode, plug a 2m ethernet cable into the adaptor and connect this to my Netgear 4 - Stream AX1800 WiFi 6 Router, reset the router, set it up, and connect to wireless fine.What is the "it" in bypass mode? The thing that delivers Starlink?
What is this adapter? Does it sit between the Starlink device and the router?
The problem is when I plug a cat6 ethernet cable into the adapter and connect the router to this, that it doesn’t work. It says no internet connection and when i go thru the setup it thinks there is a cable unplugged.What is "this"? The adapter or the router?
You shouldn't plug anything into the network upstream from the router.
To get a connection from the router to the barn, you need to plug the cable that goes to barn into the router.
- Thanks for your quick reply.
Re your first question, the “it” in bypass mode is the Starlink router.
Re your 2nd question, the adapter is the Starlink ethernet adapter you can purchase from Starlink, in order to be able to plug an ethernet cable into it, as the Starlink modem has no ethernet ports. Yes, the Starlink adapter sits in between the Starlink modem and my Netgear router.
Re your 3rd question, the “this” is the cat6 ethernet cable which runs from my barn to my house. One end gets plugged into the Starlink adapter (which is in the barn, along with the Starlink dish plus modem), the other end of this cable gets plugged into the Netgear router up at my house.
Really hoping I can get this running asap!!
Thanks very much
J27 wrote:
Re your 2nd question, the adapter is the Starlink ethernet adapter you can purchase from Starlink, in order to be able to plug an ethernet cable into it, as the Starlink modem has no ethernet ports. Yes, the Starlink adapter sits in between the Starlink modem and my Netgear router.So the adapter is a simple one "in <> out" thing with no other devices plugged into it.
Sometimes people try to put a "switch" between modem and router to feed other devices at the same time. That doesn't work.
I should have asked earlier, what is this "Netgear 4 - Stream AX1800 WiFi 6 Router"? That's not a model number I recognise.
AX1800 is a wifi technology, not a model number. Various devices could fit that description. For example the EAX15/20 are mesh extenders rather than routers.You won't get far with one of those.
Your first message said
"It says no internet connection and when i go thru the setup it thinks there is a cable unplugged."
What is "it" there? Are you trying to set this up with an app on a mobile device?
Netgear likes to push that approach but it can produce that sort of error message. A more reliable approach is a web browser and the graphical user interface (GUI).
If the 4g modem happily feeds the router over the cable from the barn, that should confirm that it is a compatible cable.
Is it possible to test the Starlink to Netgear connection in the barn with no cable in the middle?
