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Forum Discussion
J27
Nov 28, 2023Aspirant
Connecting Starlink to Netgear 4 - Stream AX1800 WiFi 6 Router
I have just got Starlink and can connect wirelessly to it fine. I can put it in bypass mode, plug a 2m ethernet cable into the adaptor and connect this to my Netgear 4 - Stream AX1800 WiFi 6 Router, r...
- Jan 04, 2024SOLVED! I put a switch in between the Starlink ethernet adapter and the cat cable which runs up to our house and connects to the Netgear router. No idea why this would make any difference but the router recognised the cable straight away.
FURRYe38
Dec 30, 2023Guru - Experienced User
Some say there is a ethernet adapter that comes from the ISP that maybe needed and or use of a non managed switch in between there equipement and the NG router. Something to contact the ISP about and ask them.
J27
Dec 31, 2023Aspirant
Thanks, I’m already using the Starlink ethernet adapter as noted previously (otherwise there’d be nowhere to plug a cable into the Starlink modem).
I’ve tried adding a switch after the cat5a cable/before the router, which didn’t work, but will try today adding the switch between the Starlink modem and the cat5a cable and see if it makes any difference.
FYI all users please note, When I plug the cat 5a cable directly into my smart tv I can view the connection stats eg IP DNS MAC address, if this can help at all somehow. I tried copying these details into the router setup (so using static ip rather than get dynamically from ISP) and it didn’t work.
I’ve tried adding a switch after the cat5a cable/before the router, which didn’t work, but will try today adding the switch between the Starlink modem and the cat5a cable and see if it makes any difference.
FYI all users please note, When I plug the cat 5a cable directly into my smart tv I can view the connection stats eg IP DNS MAC address, if this can help at all somehow. I tried copying these details into the router setup (so using static ip rather than get dynamically from ISP) and it didn’t work.
- FURRYe38Dec 31, 2023Guru - Experienced User
Can you confirm CAT # cable? There is only CAT5, CAT5e and CAT6 and CAT6A
CAT6 UTP would be recommended cabling for use between the ISP equipement and NG router.
Yes try the Ethernet adapter connected to a non managed switch then connect the router to the non managed switch. I'd power OFF the ISP equipement and NG router for 1 minute then back ON.
- J27Dec 31, 2023AspirantSorry, I can confirm, the cable is cat5e
- schumakuJan 01, 2024Guru - Experienced User
Similar to a Cable Modem (configured for a consumer or SMB service, without a special service for a bigger network with multiple Internet addresses, the Starlink Modem in bridge mode can does accept just one MAC address (== one computer, smart TV, or router WAN port at a time). Rebooting the Starlink might be required to forget the previous MAC address. (says my friend sailing the seas worldwide with a Starlink and a Netgear WiFi Mesh on-board).
- J27Jan 04, 2024AspirantSOLVED! I put a switch in between the Starlink ethernet adapter and the cat cable which runs up to our house and connects to the Netgear router. No idea why this would make any difference but the router recognised the cable straight away.
- FURRYe38Jan 04, 2024Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡 - schumakuJan 04, 2024Guru - Experienced User
Thank you for the approach. Very strange, Gigabit Ethernet links are supposed to come up reliably. Would like to challenge Netgear to look into this interop issue.