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Forum Discussion
connecting to internet socket
i bought my nighthawk RAX200 but seems i maybe being silly. i had a nighthawk xs4 router before which connected straight to the wall socket for the Internet connection but when i replaced it with the...
Hi damien4482,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. As for your question, the RAX200 does not have a built-in modem and is a router only.
http://www.netgear.com/support/contact.aspx
Christian
thanks for the reply.
sadly netgear are proving useless as i'm unable to register my device saying its already registered. I've sent them a email regarding registering and also this issue but still no reply as yet so was hoping the community would have the answers.
Hi damien4482,
Thanks for letting me know. Just to confirm, did you send an email to our Customer Care Team at customer.service@netgear.com?
Christian
- Yes that's the one I sent it to. I sent it on 17th September but still nothing.