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Forum Discussion
Connection Issues Nighthawk Mk 62 AX 1800 Mesh
I appreciate the help on my last post. The issue was integration between my Netgear AX 1800 mesh and an AT&T 5268 router with gigabit service. I have tried several configurations and here is whe...
Hello waverunner1,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Thanks for the followup.
I have been on with their chat making adjustments 3 times now and they have not been able to get anything solved. Still the same situation. I have had some success on my own however. I took the router out of AP mode and restarted both modem and router. My Echo Show as well as the iPhones in my house and a Chromebook all hooked up for the first time since I've had the Netgear.
So now, the AT&T 5268 is operating with full firewall default settings (wireless is off). Two things bug me...1 I hope it lasts. 2 I can not understanding why I had issues. I'm pretty computer literate and moderately networking literate but this is beyond me.
Larry
- And just like that, it's gone again. Today, the iPhones, Amazon Alexa, 2 Chromebooks and an HP laptop all cannot connect to the wifi.
Amazing. I think it's time to return the Netgear. I've had enough.