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Forum Discussion
Bronwen
Jan 23, 2022Aspirant
Connection to internet
Some apps update with WiFi. Other apps need mobile data to update, sometimes. Why?
plemans
Jan 24, 2022Guru - Experienced User
tough to know with limited data.
what router do you have?
What modem/gateway is it connected to?
What firmware is the router running?
Is it all apps or just specific apps?
Is it android/iOS/Windows?
What device is having issues or all of them?
- BronwenJan 24, 2022Aspirant
Netgear AC 1900, D7000v2, modem router.
I have a Dell desktop, windows 11, no problems. My mobile phone S21 Ultra 5G sometimes has problems with mobile data connection to internet. At home, it connects to the netgear wifi. Sometimes I cannot update some Apps via the wifi & have to turn on mobile data. The Google news and ABC Australia News apps are trhe main problem. Wifi will not update, but mobile data will.
- plemansJan 24, 2022Guru - Experienced User
Bronwen wrote:
Netgear AC 1900, D7000v2, modem router.---and are you using it on dsl or do you have it connected to something else?
Firmware on it?
- BronwenJan 24, 2022AspirantDesktop Netgear(modem, router) go through NBN. I am using mobile phone & just now WiFi did not work & had to go through mobile data ???