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Connections are intermittent on RAX80
I have replaced a camera which is less than 75 feet from my RAX80 router, thinking it was bad. I have also noticed that another camera is occasionally intermittently not connecting. They always conne...
Called tech support and they suggested doing a factory reset. I saved my configuration and did the factory reset and everything seems to be working much better. There are still a few slow connections and a rare but bareable Internet connection timeout but at least it's working.
I guess something got hosed during a power outage or something that reboots alone could not correct.
Called tech support and they suggested doing a factory reset. I saved my configuration and did the factory reset and everything seems to be working much better. There are still a few slow connections and a rare but bareable Internet connection timeout but at least it's working.
I guess something got hosed during a power outage or something that reboots alone could not correct.
Hi Big-Rich,
Thanks for getting back with an update on your issue. It may help others who may experience the same!
Best regards,
Christian
It would be interesting if you still have no issues in a few days or so.
For many of the users in the forum, myself included, "Factory Reset" was a temporary solution and after a few hours/days the Wifi connection problems would return.
I had similar problems to you with devices that refused to reconnect & sometimes the complete 2.4G band would be blocked (although the 5G band was working with the same SSID).
I tried rebooting, new firmware & factory reset & in the end I gave up & put it back in the box.
In reply to GabboCH,
There is nowhere to go with your situation since you "put it back in the box" but one other thing I did early in troubleshooting was turn off "Smart Connect" which made my situation worse in the beginning. IMHO for a mixed device network I don't think it's ready for prime time.
It has not been a long time since I suffered all the timeouts and disconnects but it has been 3 and a half days. I did the reset on Monday, just before noon.
I also have all my wifi devices assigned IP addresses by mac address so they don't get different assignments at times. This, and the fact that I saved the locked down configuration before doing the factory reset may have helped since I didn't need to do a lot of configuration editting after the reset, just restore the cfg file.
I know that you probably saved and restored the cfg in your situation too but I just wanted to mention it for others. If they still make routers like they used to, there is an area called "scratchpad" that is used to store the changes that you make before they are rewritten into the configuration of the machine and it sometimes gets corrupted and writes some left over garbage when saving the subsequent edit. IMHO, it's always best practice to get a clean scratchpad once you have finalized your configuration. Like many EEPROMs, it sometimes requires more than one erase cycle for some reason, unknown to me.
I have been retired for some time now so if one of the hardware gurus can elaborate or correct my assumptions and understandings please do.
