NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Big-Rich
Jan 08, 2020Tutor
Connections are intermittent on RAX80
I have replaced a camera which is less than 75 feet from my RAX80 router, thinking it was bad. I have also noticed that another camera is occasionally intermittently not connecting. They always conne...
- Jan 14, 2020
Called tech support and they suggested doing a factory reset. I saved my configuration and did the factory reset and everything seems to be working much better. There are still a few slow connections and a rare but bareable Internet connection timeout but at least it's working.
I guess something got hosed during a power outage or something that reboots alone could not correct.
Big-Rich
Jan 14, 2020Tutor
Called tech support and they suggested doing a factory reset. I saved my configuration and did the factory reset and everything seems to be working much better. There are still a few slow connections and a rare but bareable Internet connection timeout but at least it's working.
I guess something got hosed during a power outage or something that reboots alone could not correct.
GabboCH
Jan 16, 2020Apprentice
It would be interesting if you still have no issues in a few days or so.
For many of the users in the forum, myself included, "Factory Reset" was a temporary solution and after a few hours/days the Wifi connection problems would return.
I had similar problems to you with devices that refused to reconnect & sometimes the complete 2.4G band would be blocked (although the 5G band was working with the same SSID).
I tried rebooting, new firmware & factory reset & in the end I gave up & put it back in the box.