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Forum Discussion
Constant disconnects on Surfacebook 2 AX40 -
I purchased an AX4 router. All other devices in my home work on it fine without disconnection issues. My surfacebook 2 laptop constantly disconnects, be it on the 2.4ghz or 5ghz network. It is variab...
It could be this:
Latest Surface Pro 6 and Book 2 Updates Are Causing CPU Throttling and WiFi Issues
https://wccftech.com/latest-surface-updates-causing-cpu-throttling-and-wifi-issues/
Do Not Install Your Microsoft Surface's August Firmware Updates
https://lifehacker.com/do-not-install-your-microsoft-surfaces-august-updates-1837281948
Hmm. Just tried rolling back the driver. Will let you know how it goes. Re connecting and disconnecting the network. Didn't do anything.
Will be hard to say if the old driver works right away. Just did it. Will give it a day or two (or until the first disconnection) and get back.
Rolled back drivers. Tried forgetting network. Nothing works. This router does NOT work on a surfacebook 2 laptop and by the looks of other people posting on the internet, does not work with most microsoft surface products.
I am going to have to buy a usb wifi card to get this to work since I do not have money to buy a mesh network as I spent it all on modem + router already.
Would be nice if netgear would comp all surface owners a usb wifi card. Or at least warn on the box that the devices are not compatible with surface products.
Hi Lapidus - I'd like for our support team to reach out to you for further investigation. If you're interested, please send me a message with your contact info.
~Christian
I have the exact same issue with my Surface Pro 6.
Is there a way to resolve this??
thanks.
