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Forum Discussion
Constant disconnects on Surfacebook 2 AX40 -
I purchased an AX4 router. All other devices in my home work on it fine without disconnection issues. My surfacebook 2 laptop constantly disconnects, be it on the 2.4ghz or 5ghz network. It is variab...
It could be this:
Latest Surface Pro 6 and Book 2 Updates Are Causing CPU Throttling and WiFi Issues
https://wccftech.com/latest-surface-updates-causing-cpu-throttling-and-wifi-issues/
Do Not Install Your Microsoft Surface's August Firmware Updates
https://lifehacker.com/do-not-install-your-microsoft-surfaces-august-updates-1837281948
Rolled back drivers. Tried forgetting network. Nothing works. This router does NOT work on a surfacebook 2 laptop and by the looks of other people posting on the internet, does not work with most microsoft surface products.
I am going to have to buy a usb wifi card to get this to work since I do not have money to buy a mesh network as I spent it all on modem + router already.
Would be nice if netgear would comp all surface owners a usb wifi card. Or at least warn on the box that the devices are not compatible with surface products.
Hi Lapidus - I'd like for our support team to reach out to you for further investigation. If you're interested, please send me a message with your contact info.
~Christian
