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Forum Discussion
Lapidus
Aug 20, 2019Tutor
Constant disconnects on Surfacebook 2 AX40 -
I purchased an AX4 router. All other devices in my home work on it fine without disconnection issues. My surfacebook 2 laptop constantly disconnects, be it on the 2.4ghz or 5ghz network. It is variab...
Lapidus
Aug 24, 2019Tutor
Rolled back drivers. Tried forgetting network. Nothing works. This router does NOT work on a surfacebook 2 laptop and by the looks of other people posting on the internet, does not work with most microsoft surface products.
I am going to have to buy a usb wifi card to get this to work since I do not have money to buy a mesh network as I spent it all on modem + router already.
Would be nice if netgear would comp all surface owners a usb wifi card. Or at least warn on the box that the devices are not compatible with surface products.
Christian_R
Aug 26, 2019NETGEAR Employee Retired
Hi Lapidus - I'd like for our support team to reach out to you for further investigation. If you're interested, please send me a message with your contact info.
~Christian