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Forum Discussion
Lapidus
Aug 20, 2019Tutor
Constant disconnects on Surfacebook 2 AX40 -
I purchased an AX4 router. All other devices in my home work on it fine without disconnection issues. My surfacebook 2 laptop constantly disconnects, be it on the 2.4ghz or 5ghz network. It is variab...
Gumle
Dec 18, 2019Aspirant
So, a couple of hours ago I made another thread facing the same problem with a Surface Pro 4. I was told to try connecting to the router's guest network with no security enabled. It helped, and I am now pretty sure, that the WPA2-PSK is the trouble for my Surface. However, WPA2-PSK worked fine on an earlier Netgear WNDR4000.
It seems as though, the Marvell Avastar is not a favourite on the internet, and this is not the first problem people face. I would like to find a solution, though. A nonsecured network doesn't seem like the way to me. But give it a try and see if it works - maybe it can be fixed if it is a specific problem with security.