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Forum Discussion
nichbankston
Mar 14, 2020Aspirant
Constant packet loss
Ok so originally I have the R8000P model and one day I recieved huge packet loss of 80% no matter what I did. Factroy reset, reinstall firmware, wired and wireless received horrible packet loss. So I...
plemans
Mar 15, 2020Guru - Experienced User
what modem are you connected to?
- nichbankstonMar 15, 2020Aspirant
Im currently using the Arris sb8200 Modem, Sorry I should have mentioned that I replaced this aswell. I used the warranty on both at bestbuy to get a brand new modem and upgrade my router at the same time just to make make sure. I've been runnign traceroute on pingplotter for a week now and i see about 15-40% packet loss throughout the day. Ive done everything possible and researched this for a week straight.
facytory reset modem and router last night and the packet loss got down to 2% and ran fine all last night. Woke up and bam, back to horrible levels.- nichbankstonMar 15, 2020Aspirant
- plemansMar 15, 2020Guru - Experienced User
what happens if you direct connect to the modem?