NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Thezza_'s avatar
Thezza_
Follower
Dec 03, 2020

Crashing on 5Ghz

Hey all   Just picked up the RAX120. Ran the initial set up, updated the firmware. All through the initial Netgear app wizard.   I seem to be getting crashing on 5ghz when using any kind of inten...
plemans's avatar
plemans
Guru - Experienced User
Dec 04, 2020

Try manually reinstalling the firmware to it. 

If something was corrupt in the update, a reset only clears settings, not overwrites the firmware. 

So install it over a hardwired connection, then reset again, and reinstall manually (not from backup)

If that doesn't help, I'd either exchange it (since its new) or open a support case with netgear.