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Forum Discussion
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Got the same thing on mine. Appears it auto updated the firmware overnight Dec 15th-16th to 1.2.0.16. Now the performance is poor. App states it is offline although I have reset everything twice and reset up the router completely. Most devices in the house state there is no internet through the router.
Yeah, I downgraded back to the previous version (listed as current on the download support page). I did have to manually reconnect some devices each time.
1.2.0.16 made all my ports on my RAX120 not able to connect to internet. Can only reach internet via WIFI. All my cables are fine. I am now going to attemp to go back to 1.0.2.136.
Mine says a new firmware version is available, but fails to download it and says "check your Internet connection." The 1.2.0.16 version is not available for download on the Support page for the RAX120. They may have realized it causes issues and pulled the update, but the auto firmware check still seems to think there is an update available. From the reports thus far, I'm glad mine hasn't auto updated. I'll wait for the next version.
Reverted back and everything back to normal. Netgear please work on your QA.
soeun wrote:1.2.0.16 made all my ports on my RAX120 not able to connect to internet. Can only reach internet via WIFI. All my cables are fine. I am now going to attemp to go back to 1.0.2.136.
I ran into the same thing this morning, which was a real issue since I'm working from home. I was able to use my wife's laptop to download the 1.0.2.136 firmware to a USB drive and use my wired-in work computer to roll back the firmware (I was able to connect to the router's web interface via an ethernet cable without any issues, and my devices would say they were connected to the internet but everything I did would time out). Luckily it only took a few minutes to install the rollback firmware and it was able to use all my old settings so I didn't have to set up my WAN or WIFI connections again.
This seems like a major QA issue - I have certain devices wired into the back of the router because THEY MUST WORK AT ALL TIMES WITHOUT FAIL. Once I got the firmware rolled back I disabled automatic firmware updates on my RAX120. With me working from home, I can't run the risk of another garbage firmware update installing itself overnight and preventing me from being able to work the next day.
Kiserai The automatic firmware updates function has never worked on mine anyway, but I'm turning it off just in case for the same reason. I work from home and do not even have the option to go into an office or work elsewhere, so I have to take time off if my connection isn't working. If Netgear firmware is going to brick my wired connections, there's no way I'll use auto updates, and will keep the prior version firmware downloaded before doing the manual upgrades in the future. If the QA is this poor, I also can't afford to stay current, which goes against my security sensibilities. Considering the prior problems with TLS certificates and the recent issues with SolarWinds software updates being compromised, maybe it's time to switch to another vendor's wireless router, and I've been a Netgear fan for many years. Sad.