Current RAX120 firmware version

https://kb.netgear.com/000062689/RAX120-Firmware-Version-1-2-0-16

The update is happened last night, for the first time automatically.

The router work fine...

But the update is completely unexpected....

For me everything is working fine (wired network, 5GHz wifi, internet access...) except the 2.4GHz wifi, so most of my IoT devices (Wemo plugs, Netatmo camera and temperature sensors, etc) and my old laptop can't connect anymore.

To which version of firmware should I downgrade? 1.0.2.136?

Thx

Did you perform a reset afterwards? If not I would factory reset and set up as new.

Newfiedroolok, I will try the reset tonight, now my wife and myself are working from home (thanks to the Covid), so I can't break everything...

Updated, factory reset and set up as new, pleased to say it's all running fine.

As this is a move from the old QCK SDK to the new SDK it's important to factory reset after this update.

Christian_R thanks for confirming yesterday this was the firmware.

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Newfiedrool wrote:

Updated, factory reset and set up as new, pleased to say it's all running fine.

 

As this is a move from the old QCK SDK to the new SDK it's important to factory reset after this update.

 

Christian_R thanks for confirming yesterday this was the firmware.

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If this firmware requires a factory reset it shouldn't have been pushed as an auto update.  With a lot of us working from home due to COVID, it was a real shock to wake up to no internet connection on devices I use for work and I ended up being 45 minutes late for the start of my shift yesterday.  If it had been absolutely no connectivity at all I would have had more time to fix it, but because the wifi was working correctly I had no idea there was an issue until I went to use my wired-in work computer.

When I get a chance I'll try to reinstall and do a full factory reset, but I'm still very unhappy with how all of this went down and the lack of communcation around it.

It should have not been pushed, I agree. Not sure how it could have been communicated in such a way to instruct users to manually update and reset though. 

best way is to turn off auto update and check on the support page once a week but many of us will perform a reset after any update. This helps to clear the NVram of old code and Merlin did a thread on Smallnetbuilders explaining why a reset is required.

Of course it's not mandatory but a reset is the preferred way to go.

Newfiedroolafter a reset, it works again, all the devices are connected again to the 2.4GHz wifi.

However I have lost the link wit the Netgear Armor: it is offering to activate a trial when I still have 6 months of subscription to go

what should I do? on the Netgear Armor support page, i have found anything related to that

Newfiedrool  sorry I have forgot to thanks you for the advise :-)

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Morse75 wrote:

Newfiedroolafter a reset, it works again, all the devices are connected again to the 2.4GHz wifi.

However I have lost the link wit the Netgear Armor: it is offering to activate a trial when I still have 6 months of subscription to go

what should I do? on the Netgear Armor support page, i have found anything related to that

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Apparently I had to be patient as my Netgear Armor subscription is linked to my device again,

So I have no issues anymore. The factory reset was the right solution.

thanks for your help all

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Morse75 wrote:

Newfiedrool  sorry I have forgot to thanks you for the advise :-)

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No probs, good to hear you are up and running again 👍

Have you tested the the latency when connected to 2.4ghz?

I'm not seeing an issue on 2.4Ghz

Ive run tests including ping plotter and it's fine, can't see an issue. It's not showing spikes my end. 

Newfiedrool, I am curious:  can you please elaborate on your prior comment, “…this {firmware 1.2.0.16} is a move from the old QCK SDK to the new SDK” (message #33)?  What software development kits are you referencing?

Thank you.

FYI:  I successfully updated the RAX120 firmware from 1.0.2.136 to 1.2.0.16 – and, it appears that everything is currently working as expected.

To install the update, I simply downloaded the ZIP archive containing the new firmware to my PC desktop, extracted the RAX120-V1.2.0.16.img file, and used the manual "ADVANCED | Administration | Firmware Update | Locate and select the upgrade file on your hard disk" process.

It's just an update that's all I can say. Im guessing the new packages now include a bunch of security fixes as maybe the old format was no longer supported.

It was a big update hence a reset was required for this which is solving the issues that were popping up on the thread.

I have CenturyLink fiber 1 gig by 1 gig service. Firmware 1.2.0.16 stops all LAN fort traffic and will not provide IPv6 via the wireless connections. Because I have CenturyLink fiber service, I must use a tagged V-LAN configuration. I do not have traffic metered.

Firmware 1.2.0.16 stops all LAN port traffic and will not provide IPv6 via the wireless connections.

I have owned my RAX120 since the initial release via the Premier Membership program which requires a monthly payment and provides no support. The router is the worst I have ever had, and I cannot terminate the agreement with Netgear.

All scenarios below result in no LAN port traffic and no IPv6.

• Tried factory reset the router several times and set it up from scratch, same results.
• Tried factory reset and restored a working configuration, same results.
• Downgraded the firmware, from scratch setup and tried upgrade, same results.

Beyond this I have tried a variety of configuration combinations, restored, and downgraded several times then going back to 1.2.0.16. It just does not work.

My conclusion is that the firmware is defective. I do not know what else to say.

Let me know what to try.

cadmanp I have the same CenturyLink 1G service, my PPPoE also requires me to use a tagged VLAN config (201). Can you confirm if you are able to establish non-SSL connections via LAN clients? 

on Linux/macOS command-line: `curl -v http://google.com`

on Windows PowerShell: `iwr -v http://google.com`

Compare those outputs with https://google.com as the URL. I've been experiencing the same issue on all LAN ports after multiple resets.

soeun webder Do either of you use a tagged VLAN config for Internet access? 

I'm also on CenturyLink gig fiber using PPPoE and flagging as vlan 201.  Wired connections could get to sites like google but not search when on the latest firmware. 

I have Zero issue with new FW,I always do hard reset after the update.

Crtfdgk yep tag on VLAN 2 for my connection.