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Forum Discussion
PeteDog
Dec 16, 2020Star
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Crtfdgk
Dec 18, 2020Star
I still cannot get any internet access on devices connected via Ethernet after updating to 1.2.0.16 and performing a factory reset. I verified that after downgrading to 1.0.2.138, everything works fine, but I was automatically upgraded again last night and it re-broke my setup, and performing another factory reset still doesn't enable Ethernet connectivity. Has anyone had persisting Ethernet issues after a reset and an upgrade to 1.2.0.16?
- AJPatellDec 18, 2020InitiateAt first I had the same issues and nothing solved after doing a factory reset.
But I tried again, this time I made sure to upload the new 16 file (downloaded from the support site and unpacked) from a laptop through the web interface... And then doing the ERASE operation from the web interface, which the manual says is the same as factory reset. THAT FINALLY DID THE TRICK.
So maybe try that.
And a big thanks to all who suggested the factory reset fix.- dcincaDec 18, 2020Apprentice
I tried again. I found that the new RAX120 firmware V1.2.0.16 is not working with EAX80 in 2.4G.
If I turn off EAX80, the 2.4G works fine.
If I turn on EAX80, the latency of 2.4G will go upto 2000ms. I also notice that the speed between Rax120 and Eax80 dropped to 400Mbps(Usually around 1000Mbps), even in the same room when I did the test.
I tried both V1.0.1.62 and V1.0.1.64 firmware of Eax80. All fresh setup, the same problem.
- NewfiedroolDec 18, 2020Virtuoso
dcinca wrote:I tried again. I found that the new RAX120 firmware V1.2.0.16 is not working with EAX80 in 2.4G.
If I turn off EAX80, the 2.4G works fine.
If I turn on EAX80, the latency of 2.4G will go upto 2000ms. I also notice that the speed between Rax120 and Eax80 dropped to 400Mbps(Usually around 1000Mbps), even in the same room when I did the test.
I tried both V1.0.1.62 and V1.0.1.64 firmware of Eax80. All fresh setup, the same problem.
A 2 second latency issue? What bandwidth is the 2.4 set to on the RAX120?
you said you had a 1 second latency issue earlier, was this without using the extender?
- NewfiedroolDec 18, 2020Virtuoso
Crtfdgk wrote:I still cannot get any internet access on devices connected via Ethernet after updating to 1.2.0.16 and performing a factory reset. I verified that after downgrading to 1.0.2.138, everything works fine, but I was automatically upgraded again last night and it re-broke my setup, and performing another factory reset still doesn't enable Ethernet connectivity. Has anyone had persisting Ethernet issues after a reset and an upgrade to 1.2.0.16?
You need to apply the do not update, if not it will still update.
I would go to the support page and download the file from there and install manually.
Reset and test.
- Sargy450Dec 23, 2020Aspirant
I had the same issue with ethernet connections not working after automatic upgrade to 1.2.0.16. I have downgarded to 1.0.1.128 and everything worked again. Not impressed by Netgear firmware versions.