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Forum Discussion
PeteDog
Dec 16, 2020Star
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
AJPatell
Dec 18, 2020Initiate
At first I had the same issues and nothing solved after doing a factory reset.
But I tried again, this time I made sure to upload the new 16 file (downloaded from the support site and unpacked) from a laptop through the web interface... And then doing the ERASE operation from the web interface, which the manual says is the same as factory reset. THAT FINALLY DID THE TRICK.
So maybe try that.
And a big thanks to all who suggested the factory reset fix.
But I tried again, this time I made sure to upload the new 16 file (downloaded from the support site and unpacked) from a laptop through the web interface... And then doing the ERASE operation from the web interface, which the manual says is the same as factory reset. THAT FINALLY DID THE TRICK.
So maybe try that.
And a big thanks to all who suggested the factory reset fix.
dcinca
Dec 18, 2020Apprentice
I tried again. I found that the new RAX120 firmware V1.2.0.16 is not working with EAX80 in 2.4G.
If I turn off EAX80, the 2.4G works fine.
If I turn on EAX80, the latency of 2.4G will go upto 2000ms. I also notice that the speed between Rax120 and Eax80 dropped to 400Mbps(Usually around 1000Mbps), even in the same room when I did the test.
I tried both V1.0.1.62 and V1.0.1.64 firmware of Eax80. All fresh setup, the same problem.
- NewfiedroolDec 18, 2020Virtuoso
dcinca wrote:I tried again. I found that the new RAX120 firmware V1.2.0.16 is not working with EAX80 in 2.4G.
If I turn off EAX80, the 2.4G works fine.
If I turn on EAX80, the latency of 2.4G will go upto 2000ms. I also notice that the speed between Rax120 and Eax80 dropped to 400Mbps(Usually around 1000Mbps), even in the same room when I did the test.
I tried both V1.0.1.62 and V1.0.1.64 firmware of Eax80. All fresh setup, the same problem.
A 2 second latency issue? What bandwidth is the 2.4 set to on the RAX120?
you said you had a 1 second latency issue earlier, was this without using the extender?
- dcincaDec 18, 2020ApprenticeThe bandwidth of 2.4G is 40Mhz. The latency issues are both with the Eax80.
The latency keeps 300ms to 2000ms for like 10 sec then keeps under 100ms for a while then repeat.
When I turn off eax80, there is no issue with the new firmware.- avtellaDec 18, 2020ProdigyI have the same issue on 2.4 GHz but with my Apple TV4K. I personally always force 20Hz on 2.4 GHz so as not to be a bad neighbor, plus 40 MHz is likely to face more interference for me with 10-12 neighboring APs and eve my microwave causes drops on 40 MHz (regardless of router)
Have you tried disabling AX on the router just to test? My Apple TV 4K was at like 5-10 Mbps in speed tests with drops as low as a few hundred kbps or even complete stalls partway through streaming/speed tests when AX was enabled. As soon as I disabled it, the device could reach 60-70 Mbps easily on speed tests. Only started with this firmware, so it must be having issues with fallback to N mode when AX is enabled. On 5Ghz though there was no problem with the ATV4K regardless of AX being on or off.