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Forum Discussion
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Similar issues as reported earlier in the thread here. While I hadn't narrowed it down to LAN devices, that would fit the behaviour I have experienced. My media server and other published web servicess were no longer accessible externally. I only performed minimal troubleshooting, but it's worth noting that SSHing to some of these devices to further assess the problem I was able to ping out. Now I should have followed up with traceroutes and other tests, but in the end downgraded quickly upon finding this thread.
A correctly completing ping would indicate the return path is fine so traceroute may be of limited use regardless. I had surmised it may be due to UPNP not mapping the ports correctly, but my media server was also unable to access online updates or other such features, so not only was inbound media services impacted, but outbound web traffic (port 80) as well. It was only noted to impact clients on the LAN, which would fall in line with others experiences.
I did not test factory resetting, while I appreciate this is a useful troubleshooting tactic, that's not a valid and permanent solution. Especially when it would be ridiculous to expect general consumers to do so for a minor version upgrade, all without a hint of warning this may be required in the first place.
The fact the firmware is still fully available with no notes or acknowledgment from Netgear is poor. This release states it addresses a number of security vulnerabilities (of which Netgear has seen ever increasing exposure to) and it is unfortuante that I am now running a firmware version that potentially exposes the security and privacy of my home network. Even ignoring the generally poor functionality and value adds Netgear provide in firmware releases, my very expensive RAX120 router should warrant some such continued support, my friends touting Ubiquiti as a far superior product are becoming increasingly harder to ignore. The hardware is decent, the support and firmware are becoming frustratingly bottom rung consumer.
Hi and welcome.
a simple reset would have had you up and running and taken less time than you trying to work out why.
The update was a bit more than a minor update and if you downgraded I would reset afterwards too.
Resets are not mandatory but are required if you notice an issue after updating. It's the first step to solving issues.
I agree though perhaps it should have been mentioned somewhere on the firmware update page but you managed to register to join the forum so hopefully other will see this thread if they go searching.
There's and interesting thread that Merlin wrote regarding resets and why it may be required on SNB. Worth popping over to have a read.