NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Current RAX120 firmware version
The web site download page shows the current firmware version as 1.0.2.136. This morning I checked using the phone app, and it shows a version 1.2.0.16 available. Installed OK but want to verify th...
Go to support page, download, update and reset then pop back and let us know how it goes.
Actually I've tried it. The first reset applied after it installed the new fw automatically, then I downloaded the firmware under support page and installed again, applied another reset and setup, same result.
As it's a new router your best bet is to take advantage of free support.
Newfiedrool Only Hardware support for replacement, Netgear does not allow to request for software help once the 'Telephone Support' is finished or without a support service package.
MRGIZBO wrote:Newfiedrool Only Hardware support for replacement, Netgear does not allow to request for software help once the 'Telephone Support' is finished or without a support service package.
Then you need to pay for it if you need support as it was clearly stated the length of time free support was available for you when you first setup the router. 90 days free support.
It might not be what you want but it is what it is and sadly I can't change that or help you any further. Hope you manage to get it sorted.