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Forum Discussion

mox575's avatar
mox575
Aspirant
Aug 08, 2024

Degraded Ping Time on Latest Firmware

I just unboxed my new RAX30. Went into the router software and changed my  DNS servers(OpenDNS) and set up my WiFi. This was on Monday. Wednesday my Ping time dropped significantly, from 4-6ms to 18-...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 16, 2024

👍

mayo73's avatar
mayo73
Star
Aug 19, 2024

Same problem here . I have a RAXE500 ping around 20ms , I also have a rax200 that I kept as a backup . I plug in my rax200 ping is between 4 -6 ms . Both have latest firmware . I'm in Canada with Bell  Fibe with 1.5gps plan. Using there Giga Hub a modem. 

  • mox575's avatar
    mox575
    Aspirant
    Aug 20, 2024

    Thanks for the response. Good to know that it isn't just my unit. I haven't had a chance to contact Support, too much going on right now and it's seems to run ok on the older firmware. So for now, I will stick with what works. Hopefully it will be corrected in the next update.