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Forum Discussion
bigSQUISHY76
Jul 13, 2021Aspirant
Denial of Service Attacks - can not log into my online Secure accounts
I have read many of the post here about DOS (Denial of Service) Attacks and NetGear Routers. I understand that many of them may be false positives. I have gone through all of the troubleshooting ment...
Christian_R
Jul 19, 2021NETGEAR Employee Retired
Hello bigSQUISHY,
Welcome to the community! Thanks for providing an attachment of your most recent log. To better isolate this issue, we recommend trying to connect your PC to the modem directly and confirm if you're now able to access those sites. This will tell us if the issue is stemming from the modem or the router.
Please also let us know what firmware version your router is currently on and if you have Armor enabled? I have linked the latest firmware version below.
https://kb.netgear.com/000063808/RAXE500-Firmware-Version-1-0-6-64
Looking forward to your update,
Christian
- bigSQUISHY76Jul 20, 2021Aspirant
That is the same Version I have. I appreciate you responding. My connection to any secure site or App is still either Denyied or so slow it times out.
- Christian_RJul 20, 2021NETGEAR Employee Retired
Hello bigSQUISHY,
Were you able to connect your PC to the modem directly to help isolate the issue? Can you also confirm whether you have NETGEAR Armor enabled or not?
Thanks,
Christian
- bigSQUISHY76Jul 21, 2021Aspirant
I have NetGear Armor subscription and Enabled, Bit Defender installed and running, Isolated this PC directly to the Modem. I have connectability, however, it is hit or miss. I have tested my ethernet cables they all pass. I made 2 extra Cat 6E they pass and no change. I spent 8 hours trying to figure this out yesterday, will probably spend the entire day today trying. I Appreciate you taking the time to try and help me!
Respectfully,
SQUISH