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Forum Discussion

hcooperman1's avatar
hcooperman1
Aspirant
May 14, 2021

Device Switches in Nighthawk App

ios nighthawk app for RAX78 (AX8) Hey all! When I initially set up my Nighthawk, when I clicked on the Device Manager in the Nighthawk App, there were slide switches that were green when in the on p...
hcooperman1's avatar
hcooperman1
Aspirant
May 14, 2021

This is an image of what I'm trying to explain. Don't know why it wouldn't upload.

 

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 26, 2021

Hello Community, 

 

May you confirm the following information below and let me know if this feature worked previously for you. 

 

Router Model:

Router Firmware Version:

Nighthawk App Version: (please also specify if it's iOS or Android)

 

Thanks,
Christian 

  • hcooperman1's avatar
    hcooperman1
    Aspirant
    May 26, 2021
    Firmware V1.0.3.92
    Model Rax78
  • hcooperman1's avatar
    hcooperman1
    Aspirant
    May 26, 2021
    Firmware V1.0.3.92
    Model RAX8
    Apple iOS
    • hcooperman1's avatar
      hcooperman1
      Aspirant
      May 26, 2021
      Firmware V1.0.3.92
      Model RAX8
      Apple iOS
      App version 2.9.6.0
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        May 27, 2021

        Hello hcooperman1 & NightGearMan, 

         

        Thanks for confirming. Let me check back with the team and I'll provide an update as soon as I can.
         

        Regards,

        Christian 

  • NightGearMan's avatar
    NightGearMan
    Aspirant
    May 27, 2021

    Model Nighthawk RAX70

    Firmware V1.0.3.92

    Apple iPhone 12 Pro

    Apple iOS 14.5.1