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Alf49's avatar
Alf49
Initiate
Dec 29, 2021
Solved

Device WAX610 not recognized in Insight

Hello,

 

I removed from a group of my Insight manager an AP WAX610 for adding to an other group.

Now device is alway "waiting connection" mode! and inthe phone application Insight said "Device not register"!

Device is declared on my device list, I have licence for device.

 

  • I have 5 active licences and 5 devices
  • only 3 devices are affected to licence!!   why ?
  • 4 are connected ?
  • 5 are declared in list of my devices 
  • 1 with message "not register"

Please can you help me 

 

Thanks before hand

 

Jerome