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Forum Discussion

BrentW1975's avatar
BrentW1975
Guide
Dec 28, 2019
Solved

Devices can’t find WiFi router on available networks

Some devices in my home can’t find our WiFi on available networks list. I recently installed a nighthawk AX4 WiFi 6 router. I can find and connect to the internet on our phones, laptops, gaming device...
  • plemans's avatar
    plemans
    Dec 28, 2019

    Try disabling wireless AX. Some of the older devices are struggling.

    Disable the AX and then reboot the router. See if this works. 

BrentW1975's avatar
BrentW1975
Guide
Dec 28, 2019
I may have been too hasty. Rebooted the router again and waited awhile. Now the 2.4 GHz network shows up (never did before) and I can use that network to connect the old devices.

Thanks a lot!!
  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 30, 2019

    Glad to hear you got it working!