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Forum Discussion
devices get kicked off wifi for RAX40 intermittently everyday never to connect back unless restarted
i expereince wifi drops everyday. i have only observed my wifi 6 devices disconnecting from the wifi. after which reconnecting is impossible. I get the error could'nt get IP on my phone. i have tried...
I have experienced similar disconnects with a RAX35 using firmware version 1.0.3.80. You may want to view the "RAX40 Firmware 1.0.3.80 Crash/Bug Log" discussion. I disabled AX on the router and still experience disconnects but often I can reconnect back. Occasionally the router will completely lockup and a power cycle is needed.
Same here. It's not a stable device. Pretty strange Netgear didn't provide a solution until now. I did the factory reset, turn off AX, no help. Netgear replaced one for me, but now I'm worried to use it again. All the Netgear devices I used before NEVER have such problem.
rax40user If you use your replacement router let us know if you still experience the same issues and the hardware version number. I was thinking about requesting an RMA but was hoping to get some type of confirmation a replacement router would resolve some of the issues.
I'll try, not using it yet. Planning to just use it for my TV for testing.Will keep you posted.
Eagle-Two The hardware version of my replacement is R1.05. Just start using it now, don't know it's OK or not.
rax40user wrote:Eagle-Two The hardware version of my replacement is R1.05. Just start using it now, don't know it's OK or not.
hardware version is exactly same as all previous ones (mine is also R1.05 and this is not a replacement).. the issue is definitely not due to hardware faults but due to extremely buggy firmware which Netgear still has not addressed even after months of user complaints. How can they leave their users hanging for so long with such a widespread issue? Most of us paid over $300 (Australian) for this router only to have crappy firmware and even crappier support.
- Sadly I'm cant get a replacement device. I need a fix. Im Wondering if its because of the last firmware update that brought the smart connect.