devices keep getting disconnected from RAX75 router

Question

I had this router for few month and it used to work fine. But from couple of months all the devices keep getting disconnected all at once from the router and it's driving me crazy as all the things I did haven't helped. It's on latest firmware 1.0.3.102. Would appreciate any help/suggestions

plemans · Answer

have you factory reset it and did a clean install on it lately?

The rax devices have been getting frequent firmware updates and respond favorably to factory reset and clean installs (not from backup)

iamharry · Answer

I tried reboot which hasn't helped. By clean install do you mean something like this&nbsp;https://kb.netgear.com/19841/Reinstall-the-firmware-on-a-router-without-the-setup-CD-recovery-tool&nbsp;&nbsp;

iamharry · Answer

That process is so outdated. My mac doesn't have a LAN port to support it as per the instructions :( I wish costco can take it back. I bought it in March and paid just short of 300 bucks for this half baked product

plemans · Answer

By clean install, I just mean after the factory reset, don't use a backup configuration. If an old seting is causing the issue, a backup configuration just puts the setting back in there.&nbsp;&nbsp;and ethernet ports do come in handy for many things. its not a bad idea to have an ethernet----usb adapter for future references.&nbsp;

Forum Discussion

devices keep getting disconnected from RAX75 router

4 Replies