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Forum Discussion
Devices Won't Connect after Router Reboot
I'm having this issue where I've rebooted and reset my router but my devices won't be able to connect to it and it just shows that there is no internet. I've also tried resetting my modem and same th...
What brand and model# devices do you have all connected at once?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
MAC Address Randomizers:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
What channel configurations are currently set on the router? And Advanced settings?
Is Smart Connect enabled or disabled?
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?