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Forum Discussion
Disconnecting
Hello I bought a Netgear RAX75 router from Costco and recently noticed it runs pretty hot. Pretty warm to the touch. I now find it disconnecting from the internet for short periods several times a da...
Scott911 wrote:
Hello
I bought a Netgear RAX75 router from Costco and recently noticed it runs pretty hot. Pretty warm to the touch. I now find it disconnecting from the for short periods several times a day. I have had my cable company check the signal and there has been no disruption of signal. I uploaded the new firmware and still keep getting disconnected. I have multiple devices on the wifi so the disruption drives me nuts. Does anyone have possible solution?
Yep, take it back. I bought same at Costco with same issues you have. Believe me, take it back! After taking back the half bake Costco version RAX75, I just coughed up enough to get Netgear's flagship model, RAX200, overall I'm happy with my RAX200. There are multiple issues with all of the WI-FI 6 models, bad firmware seems to be the culprit. I'm on a Beta firmware I got from a Netgear Moderator after several ocasions of drop connects and no internet, even when all indicators say I'm connected. Good luck!
Thanks for the advice. I had a hunch. I logged onto the Costco site and there were also mutiple cases of intermittent disconnects.