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Forum Discussion
marinlee
Aug 31, 2024Aspirant
Does Nighthawk RAX50v2 Block Palo Alto Global Protect VPN
I work from home full time and my company is switching to Palo Alto's Global Protect VPN client and I cannot get the VPN client to work. Although we are troubleshooting with Palo, I am wondering if ...
alicemorgan3303
Sep 01, 2024Aspirant
It’s possible that your Nighthawk router is interfering with the Global Protect VPN. While changing DNS servers might help, you could also try disabling any advanced security features, like SPI Firewall or QoS, that might be blocking the VPN traffic. Additionally, ensure that VPN passthrough is enabled on your router. If the problem persists, try switching to public DNS servers like Google (8.8.8.8) or Cloudflare (1.1.1.1) to see if that resolves the issue.
- marinleeSep 01, 2024AspirantThank you so much! I actually already have those DNS servers manually set and do not have any of the firewall or QoS enabled. I’ll dig around for the VPN pass through because I don’t remember seeing that in my settings.
- FURRYe38Sep 01, 2024Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?