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Ts937km's avatar
Ts937km
Apprentice
May 18, 2020

Empty Attached Devices list on RAX120 - Firmware Version V1.0.1.122

After upgrading to Firmware Version V1.0.1.122 my attached devices list is empty.  I was wanting to create a static address on a new device.   Tried chrome, Firefox. Safari on multiple computers.  Cl...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
May 21, 2020

Hi Ts937km, 

 

We recommend a factory reset is performed on the router after a firmware update. Please give that a go and let us know the results.

 

Christian 

  • Ts937km's avatar
    Ts937km
    Apprentice
    May 21, 2020

    Thanks.  

     

    Updates shouldn't require a factory reset.  That isnt a update in my eyes. 

    i rolled back to .118 and all is fine.  For me at least.  I'll try again when it's easier to get replacement routers etc.  

     

    • mixxon's avatar
      mixxon
      Tutor
      Jun 18, 2020

      Same issue here! Ts937km How did you roll back? Where is older firmware to find?!

      • Ts937km's avatar
        Ts937km
        Apprentice
        Jun 18, 2020

        https://www.netgear.com/support/product/RAX120.aspx

         

        Click on Downloads

         

        Click on Previous Versions

         

        I went back to 1.0.1.118 and everything is fine.  And has been since that day.  Didnt have to reset my router to defaults or anything.

         

        Good luck!