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Forum Discussion
AndyAZ
Aug 20, 2020Follower
Enable UDP/TCP (port 2968) to allow scanning from Epson WF-4734 AIO printer
**Model RAX45 from Costco** Model was not available in the dropdown.
Since purchasing the RAX45 Nighthawk router I have been unable to use the "Scan to computer" function from my Epson WF-4734 AIO printer. (using the printer touchpad to initiate a scan that is sent to my computer over the wireless network) After many failed attempts to troubleshoot the issue with Epson support, I was told to contact support for the wireless router, specifically to "enable udp/tcp for port number 2968. To my dismay I find myself 13 days out of free Netgear support that comes with the purchase of new hardware. Hoping someone from the community can help resolve my issue. Thanks in advance.
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- Christian_RNETGEAR Employee Retired
Hi AndyAZ,
I can see if support can reach out to you for assistance. If you wish to be contacted, please send me a private message with your contact info and serial number. Or you may refer to page 142 of the user manual linked below.
https://www.downloads.netgear.com/files/GDC/RAX45/RAX45_UM_EN.pdf
Christian